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Privacy Policy

Last updated: June 2026

1. Information We Collect

We collect information you provide directly when using our website, including your name, email address, company name, phone number, and any additional details you share through our contact form or demo requests. When you become a client, we may also collect company information, HR system data relevant to your engagement, and project specifications.

We also automatically collect certain technical information when you visit our site, such as your IP address, browser type, device information, pages visited, and referring URL. We use cookies and similar tracking technologies to enhance your experience and analyze site usage.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries, consultation requests, and support needs
  • Deliver, maintain, and improve our HR technology services
  • Communicate project updates, timelines, and service-related information
  • Send relevant content about our products and services (with opt-in consent)
  • Analyze website usage and improve user experience
  • Comply with legal obligations, enforce our agreements, and protect our rights
  • Maintain security and prevent fraud or unauthorized access

3. Data Sharing

We do not sell your personal information to third parties. We may share data with trusted service providers who assist in operating our website and delivering our services, including cloud hosting, analytics, and project management tools. These providers are contractually obligated to use your information only as necessary to provide services to us.

We may disclose your information when required by law, to enforce our agreements, or to protect the rights, property, or safety of syncHR, our clients, or others.

4. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS) and at rest (AES-256), access controls, authentication requirements, and regular security assessments. Access to your information is restricted to employees and contractors who need it to perform their job functions.

While we strive to protect your information, no security system is completely impenetrable. We cannot guarantee absolute security of your data.

5. Data Retention

We retain your information for as long as necessary to provide our services, fulfill contractual obligations, comply with legal requirements, and maintain business records. When information is no longer needed, we securely delete or anonymize it. If you request deletion, we will remove your information within 30 days, except where we are legally required to retain it.

6. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or port your personal data. If you are in the EU/UK, you may have additional rights under GDPR, including the right to restrict processing and to object to processing. If you are a California resident, you may have rights under the CCPA/CPRA, including the right to know what personal information we collect and to opt out of the sale or sharing of your data.

To exercise any of these rights, contact us at support@synchr.co. We will respond to verified requests within the timeframe required by applicable law.

7. Cookies

We use essential cookies for website functionality and analytics cookies to understand usage patterns and improve your experience. You can control cookie preferences through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being set.

8. International Data Transfers

If you are located outside the United States, your information may be transferred to, stored in, and processed in the United States or other countries where our service providers operate. These countries may have different data protection laws. By using our services, you consent to such transfers. For EU/UK residents, we rely on Standard Contractual Clauses or adequacy decisions as safeguards for international data transfers.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our website or services following changes constitutes acceptance of the revised policy.

10. Contact

For questions about this privacy policy, to exercise your privacy rights, or to report a concern, reach out to:

syncHR Boston, Massachusetts support@synchr.co